Professional


Service 

PSIS

PSPM

PSDW

PSCW

PSWA

 

 

CollabCenter
Initial
Startup

Advanced Project Management

Department Workspaces

Customer
Workspaces

Custom Workflow Automation

Deliverables

Service 
Phases 

80-160
hours

40-100
hours

80-120
hours

80-120
hours

80-160
hours

Assess 

30%

30%

30%

30%

30%

Requirements

Design 

10%

10%

10%

10%

10%

Prototype

Develop 

30%

30%

30%

30%

30%

Integrated Test

Implement 

20%

20%

20%

20%

20%

CollabCenterTM

Evaluate 

10%

10%

10%

10%

10%

Revise

Hourly Rate 

$185 - $200

$185 - $200

$185 - $200

$185 - $200

$185 - $200

 

1.    CollabCenterInitial Startup: Required for Group and Enterprise user setup. The organizational knowledge map will be discovered and implemented in the CollabCenter. Customer is required to make “super users” available and will be responsible for the data import and data tagging tasks. CollabCenter 101 (all users - 4 hour class) and CollabCenter 102 (super user - 4 hour class) are included as key components of the CollabCenter Startup Service. 

2.    Advanced Project Management:
Up to 2 project management workspace templates will be designed and implemented, e.g. internal project template and external (customer) project template. Advanced features include custom “stop light” status reports that are displayed in executive dashboards.

3.    Customer Workspaces: CDS will design a workspace template and security silo, i.e. community for your customer needs. CDS will deliver an “Add New Customer” Wizard for your ongoing use while working with you to implement up to 5 initial customers.

4.    Department Workspaces:
CDS will design a workspace template and security silo, i.e. community for your department needs. CDS will deliver an “Add New Department” Wizard for your ongoing use while working with you to implement up to 5 initial departments.

5.    Custom Workflow Automation:
Business processes that involve customers, partners and employees will be automated using the CollabCenter infrastructure. Contract management, software development, idea management, skills management are examples of key business processes that are enabled by automating each work step. Knowledge is captured as a by product of automating a process. 


Service Summary          Software Services